Applications Procedure

1. Just just just What quantity do we phone if i’ve concerns?

We’ll constantly offer free consultations regarding the education loan scenario via that is penfed@purefy or via phone, 202-888-4320. We pride ourselves in putting you first and locating the solution that is best for every single unique situation. We are here to help whether you have questions regarding an in-process application or you’re shopping around for information.

2. Where do we deliver my underwriting papers?

To expedite the processing of one’s loan papers, and also to keep them protected, it’s always best to upload them straight to the application.

If required, candidates might also email their papers to: and can include the application ID.

3. May I refinance loans for just two or even more borrowers into one loan (in other words. Can two different people refinance their loans into 1 loan)?

We could typically facilitate this demand for married people and other situations that are unique. Nonetheless, please call certainly one of our student loan specialists at 202-888-4320 to talk about choices before continuing with a credit card applicatoin therefore we are able to find the solution that is best for you personally.

4. Just What info is considered when you look at the initial credit review in the application?

The credit that is initial considers all the information both you and your cosigner offer throughout the application procedure, such as for example earnings, level, and college, plus the information acquired from your own credit file. Once you pass the credit review, the step that is next to supply paperwork that supports the credit information.

5. If We conserve my application to return and complete it later on, the length of time is it kept on file?

We will keep your application that is unsubmitted saved 1 month. After you have submitted the application as well as your initial credit check is run, we are going to keep your presented application on apply for 60 times. But why wait when you can finally cut costs on your own loan now?

It is possible to access your unfinished application right right here. You may do so here if you need to upload documents.

6. Just how do the status is checked by me of my loan?

Contact us at 202-888-4320 and something of our loan advisors can offer a status enhance. You might additionally see your finished application right right here.

Upon logging in, view the “Checklist” tab to find out if any papers are outstanding.

7. I cannot log into my account. How do you reset my username and/or password?

Go to the job right right right here. Regarding the page that is log-in there was a website link to reset the password, or even to obtain your individual title.

8. Upon pre-approval, just what documents do i have to provide to accomplish the program procedure?

We require 5 products through the underwriting procedure:

  • Money verification: a paystub or income tax return. See details that are further FAQ # 9
  • Picture ID: A motorist’s license, Passport, or ID card that is state-issued
  • Payoff Verification Statements from each current servicer: a statement that projects the payoff quantity 10, 15, or 1 month in to the future
  • Graduation verification: a content or picture of one’s diploma or transcripts
  • PenFed Membership Application: incorporated into the application after pre-approval

You don’t need to break out the fax device, a smartphone photo or display screen shot will suffice.

9. Exactly just What papers are needed for earnings verification?

Because each debtor is significantly diffent, we you will need to accommodate various kinds of earnings as most readily useful we are able to. Here are our appropriate kinds of papers for the pay kind:

Salaried/Hourly: if you should be a full-time worker, we are going to ask you for the paystub dated in the previous thirty days to confirm your base pay.

Self-Employed: For self-employed borrowers, we will request pages 1 and 2 associated with past 2 yrs of one’s federal tax returns (type 1040), in addition to any relevant schedules showing the business enterprise income. We will have a two 12 months average associated with net gain from the schedules.

Variable Income ( e.g. Overtime, payment, or bonus pay): if you’re a worker with varying hours or get commissions or bonuses, we are going to ask you to answer for the past couple of years of W-2s along with your newest paystub to be able to use this earnings.

Rental earnings: For rental earnings, we will request pages 1 and 2 for the past 2 yrs of your income that is federal tax (type 1040), in addition to Schedule E.

Pension money: For retired borrowers, we will request the earlier 2 yrs of 1099-R types and average out of the totals to determine your revenue. If you don’t have 1099-R kinds from the previous couple of years, then we are able to additionally make use of your most recent benefit award letters.

10. Do i have to be described as a PenFed user to refinance? How do you registered as a member?

So that you can refinance with us, it is important to become a PenFed user but do not worry – it’s not hard to join, and there’s no requirement of army solution. You are going to fill a membership form out throughout the underwriting procedure when you are pre-approved. As soon as your membership is verified, you will have usage of PenFed’s award-winning products. You certainly do not need to be a known user to use to refinance your figuratively speaking, we just need membership after pre-approval.